"Voice Of Our Members" Program
Crafted by Member Organisations for Member Organisations, just like yours.
Know What Your Members REALLY Value:
What do members really think of our Services ?
What do they really like and dislike ?
What would really attract new members ?
What could really renew more members ?
How can we really improve our Member Satisfaction and Loyalty ?
Imagine Your Organisation with
Happier Members, Happier STAFF, and More Money.
Faster, Better, Cheaper, Proven: our VoC Program is 6x different:
4. The right Insights to make good Decisions
5. Your bespoke Action Plan for a better Member Experience
6. Successful Action Plan Implementation = Happy Members
1. Neutral "Switzerland" Approach and Impartial Advice
2. High Member Response Rates (Just 5 Survey Questions !)
3. Truly Representative Sentiments (1:1 Member Interviews)
Contact us for an obligation-Free Conversation
Let us uncover your members' true sentiments, ideas and challenges when they are dealing with your business. Our independent and neutral "Switzerland" approach goes way beyond your usual "20 questions" survey, and it ensures representative, full and frank responses from the people that really count. Gain the insight you need to make the right improvements that your members are looking for.
P: +61 2 8072 0670
A REAL Client Testimonial
Why go Beyond The Traditional Member survey?
How Highly Do you value your members ?
Right. Then let us uncover their true sentiments, ideas and challenges when they are dealing with your business. Our independent and neutral "Switzerland" approach goes way beyond your usual "20 questions" survey and it ensures a full and frank response from the people that really count for you to decide on the very improvements that your members are looking for.
Membership-based organisations tell us that their number one priority is the sustainability of their organisation. Your members are your life blood, and your CEOs want to improve member value so that you can attract new members and retain existing ones. Membership organisations conduct the usual annual online surveys but they don’t feel that they’re getting the right information they need to make good decisions. Yet, understanding, and acting on, true and impartial member sentiments is critical as it makes your members feel listened to and keeps them loyal. Our innovative, multi-step "Voice of our Members" program was crafted by membership organisations for membership organisations just like yours.